Terms & Conditions

The terms that apply when using the EL Contract Services website and submitting an enquiry.

Terms & Conditions

Last updated: 26 July 2026

About these terms

These Website Terms & Conditions govern the use of elcontractservices.co.uk.

By using the website, you agree to these terms.

If you do not agree with them, please stop using the website.

These terms relate to use of the website only. Cleaning services are governed by the separate quotation, proposal, contract or commercial terms agreed for the relevant work.

Who we are

The website is operated by:

E.L CONTRACT SERVICES LTD

Company number:

12861134

Registered office:

C/O DPC
Stone House
55 Stone Road
Stoke-on-Trent
Staffordshire
ST4 6SR

Trading and operational address:

Unit 6
The Grange Farm
Belmont Road
Tutbury
Burton-on-Trent
DE13 9HJ

Email:

info@elcontractservices.co.uk

Telephone:

01889 560 563

Website purpose

The website provides information about EL Contract Services and its commercial cleaning capabilities.

This may include information about:

• Commercial cleaning

• Industrial cleaning

• Construction cleaning

• Specialist cleaning

• Tender and commercial-contract support

• Accreditations and insurance

• Operational capability

• Health and safety arrangements

• Geographic coverage

• Enquiry and quotation processes

The website is intended primarily for businesses, organisations, facilities managers, procurement teams, contractors and professional users.

Website information is not a quotation

Information on the website is provided for general information and enquiry purposes.

It does not constitute:

• A binding quotation

• A contractual offer

• A guarantee that a service can be provided

• Confirmation of availability

• Confirmation of a price, schedule or specification

Prices and service details are confirmed separately in writing after EL Contract Services has reviewed the relevant requirements.

A site visit, assessment or further information may be required before a quotation can be finalised.

Submitting a form does not create a contract

Submitting a contact, quote or tender-support form does not create a contract or require EL Contract Services to accept an instruction.

A contract is only formed when the relevant terms, price, scope and other requirements have been accepted in the manner specified by EL Contract Services.

We may decline an enquiry where:

• The service is outside our capabilities

• The location cannot reasonably be supported

• Appropriate access cannot be arranged

• Health and safety requirements cannot be met

• Resources are unavailable

• The required timescale is not achievable

• The request is unlawful or inappropriate

• Commercial terms cannot be agreed

Separate cleaning-service terms

Cleaning services may be subject to separate:

• Quotations

• Proposals

• Service specifications

• Schedules

• Contracts

• Purchase orders

• Health and safety requirements

• Site instructions

• Commercial terms

Where these documents conflict with the general information on this website, the specific written terms agreed for the relevant service will take priority.

Tender and commercial-contract information

The Tender & Commercial Contracts section is intended to support:

• Supplier enquiries

• Procurement discussions

• Tender submissions

• Commercial quotations

• Contract-cleaning opportunities

• Capability reviews

Information on that page does not guarantee:

• Acceptance onto a supplier list

• Tender eligibility

• Tender acceptance

• Appointment as a contractor or subcontractor

• Contract award

• Availability for a particular project

• Acceptance of another organisation’s commercial terms

Any tender, proposal or contract remains subject to separate review, due diligence, availability and written agreement.

Accuracy of website information

We take reasonable care to keep website information accurate and current.

However:

• Website content may change

• Service availability may vary

• Accreditations and insurance details may be updated

• Geographic coverage may depend on the project

• Third-party information may change without notice

• Typographical or technical errors may occur

You should contact us for current information before relying on website content for a tender, contract, purchasing or operational decision.

Availability of services

Services are subject to:

• Availability

• Operational capacity

• Site location

• Site access

• Health and safety requirements

• Staffing and equipment requirements

• Suitable commercial terms

• The nature and condition of the site

• The requested timescale

We do not guarantee that every service shown on the website will be available in every location or at every requested time.

Health and safety

Cleaning work may require:

• Site-specific risk assessments

• Method statements

• COSHH information

• PPE

• Site inductions

• Access restrictions

• Customer health and safety information

• Appropriate supervision

Customers and site representatives are responsible for providing accurate information about known hazards, access restrictions, operational risks and site requirements.

Nothing on the website replaces a proper site-specific health and safety assessment.

Intellectual property

Unless otherwise stated, website content is owned by EL Contract Services or used under permission or licence.

This may include:

• Website copy

• Branding

• Logos

• Graphics

• Page layouts

• Photographs

• Videos

• Documents

• Service descriptions

• Downloadable material

You may view and print reasonable extracts for legitimate personal or internal business reference.

You must not, without prior written permission:

• Copy substantial parts of the website

• Reproduce website content commercially

• Republish photographs or graphics

• Remove copyright or ownership notices

• Present our content as your own

• Sell, license or redistribute website material

• Use website content to create a competing service or misleading representation

Permitted use

You may use the website only for lawful purposes.

You must not:

• Submit false or misleading information

• Impersonate another person or organisation

• Use the forms for spam, harassment or unlawful messages

• Attempt to gain unauthorised access

• Introduce malware, viruses or harmful code

• Interfere with the operation or security of the website

• Scrape, harvest or systematically extract information without permission

• Use automated systems in a way that places an unreasonable load on the website

• Infringe intellectual property or privacy rights

• Use the website for fraudulent or unlawful activity

Form submissions

You are responsible for ensuring that information submitted through the website is:

• Accurate

• Relevant

• Lawfully provided

• Not misleading

• Free from malicious files, code or content

Please do not submit:

• Patient or resident information

• Employee records

• Medical information

• Safeguarding details

• Confidential personal information about another person

• Passwords or access credentials

• Information you are not authorised to disclose

Further information about form data is provided within our Privacy Policy.

External links

The website may contain links to:

• Social media platforms

• Mapping services

• Video providers

• Professional organisations

• Other external websites

External websites are controlled by their respective operators.

We are not responsible for:

• Their content

• Their availability

• Their security

• Their privacy practices

• Any loss arising from their use

A link does not necessarily imply endorsement or a commercial relationship.

Website availability

We aim to keep the website available but do not guarantee uninterrupted access.

The website may be unavailable because of:

• Maintenance

• Hosting issues

• Security updates

• Technical faults

• Provider outages

• Events outside our reasonable control

We may change, suspend or withdraw any part of the website without notice.

Viruses and security

We take reasonable steps to operate the website securely, but cannot guarantee that it will always be free from viruses, vulnerabilities or harmful material.

You are responsible for using appropriate security, browser and device protection.

You must not knowingly introduce viruses, malicious code or other harmful technology.

Limitation of liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Any other liability that cannot legally be excluded

To the extent permitted by law, EL Contract Services is not responsible for loss arising solely from:

• Reliance on general website information without obtaining written confirmation

• Temporary website unavailability

• The actions or content of external websites

• Technology, network or provider failures outside our reasonable control

• Information submitted inaccurately by a visitor

• A tender, procurement or contract decision made by another organisation

Cleaning-service liability is governed by the specific contract or commercial terms applying to the relevant work.

No guarantee of search or commercial outcomes

The website may be used to support enquiries, tenders and commercial opportunities.

We do not guarantee:

• Search-engine rankings

• Enquiry volumes

• Tender success

• Supplier approval

• Contract award

• Particular commercial results

Those outcomes may depend on external organisations, market conditions, tender criteria and other matters outside our control.

Privacy and cookies

Our use of personal information is explained within our Privacy Policy.

Our use of cookies and similar technologies is explained within our Cookie Policy and cookie-preference panel.

Changes to the website

We may update:

• Website content

• Services

• Images

• Locations

• Contact details

• Policies

• These Website Terms & Conditions

Changes take effect when the updated version is published, unless otherwise stated.

Severability

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

No waiver

If we do not immediately enforce a provision of these terms, this does not mean that we have waived our right to enforce it later.

Third-party rights

Unless expressly stated, no person other than EL Contract Services and the website user has any right to enforce these Website Terms & Conditions.

Governing law

These terms and any dispute relating to the website are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction, subject to any mandatory rights that apply by law.

Contact

Questions about these terms can be sent to: